A better way to manage facility requests

Facility request software that’s actually simple.

SharpKeeper captures requests from text, email, QR codes, and website forms, then turns them into organized work your team can assign, track, and complete in one place.

Every request, one workflowText, email, QR, and website requests all land in one place.
Actually simple to useGive your team a clean system without bulky CMMS overhead.
Built to keep work movingCapture, assign, track, and complete requests without inbox chaos.

A simpler system for requesters, supervisors, and field teams.

Make requests easier to submit and easier to manage once they come in.

01

Meet people where they already are

Let people submit requests by text, email, QR code, or website form.

02

Route work automatically

Use categories, teams, and alerts to get requests to the right people faster.

03

Show clear accountability

See what is open, who owns it, what was completed, and where work is getting stuck.

Why SharpKeeper was built

Built for facilities teams that are tired of requests living everywhere.

SharpKeeper was built around a simple idea: facility requests should not live in random texts, scattered emails, hallway conversations, paper notes, and spreadsheets. Teams need one clean place to receive work, route it, track it, and finish it without adding more software clutter.

Instead of forcing people into a bulky enterprise process, SharpKeeper focuses on what real teams actually need day to day: easier intake, clear ownership, useful updates, and cleaner follow-through.

The goal is not to feel like a heavy CMMS. The goal is to make facility requests easier to submit, easier to manage, and easier to close out.
Pilot option

A guided pilot option for teams that want a cleaner rollout.

If your team wants to test SharpKeeper in a real request flow before a broader launch, the pilot option gives you a more hands-on starting point. We help shape the setup around your buildings, intake paths, and first workflow decisions so the rollout feels organized from the start.

What that can look like

Setup guidance, intake-path planning, QR link help, routing recommendations, and a tighter feedback loop while your team tests the process.

  • Location and category setup help
  • QR links and intake-path planning
  • Routing and notification tuning
  • Feedback before wider rollout
  • Optional PM starting-point guidance on Plus

Best for teams that want a guided first rollout without a heavy implementation process.

Everything your team needs to receive and manage work requests clearly.

Keep requests moving without spreadsheets, scattered messages, or confusing handoffs.

All your intake channels

Text, email, QR, and website requests in one place.

Routing and notifications

Move requests to the right team fast and keep people updated automatically.

Tracking and reporting

See ownership, status, notes, history, and workload clearly.

Built for real teams

Works for field staff, front desks, supervisors, and multi-location teams.

Find the right facilities software

Built for teams that want easier intake and simpler work tracking.

SharpKeeper is a practical CMMS alternative for teams that want text, email, QR, and website intake without bulky software or extra complexity.

Facility managers

Collect maintenance requests, assign technicians, track statuses, and see what is open across buildings and locations.

Facility work order software

Teams that want text, email, QR, and website intake

Give staff, tenants, and building users easy ways to report issues without forcing everyone into a portal first.

Text and email work order intake

Teams replacing a bulky CMMS

Get the tracking, routing, notifications, and reporting you need in a simpler system.

Simple CMMS alternative

Simple from request to resolution.

Easy to submit, easy to assign, and clear to track.

Submit

Requests come in by text, email, QR, or website form.

Assign

Use routing, teams, assignees, and notifications to move work quickly.

Resolve

Track progress, add updates, complete requests, and keep visibility clear.

Pricing

Simple flat pricing with all your intake channels included.

Standard is $139/month with text, email, QR, and website intake. Plus is $199/month and adds recurring preventive maintenance.

15% savings on annual billing Free guided setup for early customers Locations, categories, users, QR links, and first PM schedules included

Facility request management questions

These are the questions teams usually ask when looking for simpler facilities software.

Can people submit maintenance requests without logging in?

Yes. SharpKeeper supports website forms, QR links, email, and text/SMS so people can submit requests without learning a complicated system.

Can people submit requests by text, email, QR, or website?

Yes. SharpKeeper is built for low-friction intake, so your team can accept requests through text, email, QR links, and website forms while still managing everything in one place.

Is this a CMMS?

SharpKeeper covers the core work request, assignment, reporting, and preventive maintenance jobs many teams need, with a simpler experience than a heavy enterprise CMMS.

Looking specifically for a CMMS with email intake? · Need maintenance request software with SMS? · Need QR code request intake?

Ready to make facility requests easier?

SharpKeeper helps your team capture requests, assign work clearly, and track what gets done — without the usual intake chaos.