Text and email intake
Turn emails and texts into tracked facility work requests.
SharpKeeper helps your team capture requests through the channels people already use and manage everything in one organized queue.
Meet requesters where they are
Let staff, tenants, teachers, office teams, or building users send issues the way they already communicate.
Turn messages into organized work
SharpKeeper centralizes incoming requests, routes the work, and keeps status visible for supervisors and technicians.
Reduce missed requests
When messages become tracked work requests, your team gets less follow-up chaos and better accountability.
Questions buyers ask
Short answers for teams comparing SharpKeeper with portals, help desks, and heavier CMMS tools.
Do requesters need logins?
No. SharpKeeper is designed to make request intake easier, so teams can use public forms, QR links, email, and text/SMS without requiring every requester to sign in.
Is this only for SMS?
No. Text and email intake are part of a broader system that can also include QR, website forms, routing, notifications, and reporting.
Why does this matter?
The easier it is to submit an issue, the more likely it gets reported quickly and handled well. SharpKeeper keeps intake simple without losing structure.
Need a CMMS with email intake? · Need maintenance request software with SMS? · Need QR code request intake?
Want to show text and email intake to your team?
We can show how SharpKeeper would collect requests, route the work, and keep everyone updated without the usual facilities-software friction.