Facility request intake without the friction

Work order software that turns texts, emails, QR scans, and forms into tracked facility requests.

SharpKeeper helps facilities teams replace inbox chaos, paper forms, spreadsheets, and random text messages with one clean system for intake, assignment, status updates, completion, and reporting.

A clearer, easier system for requesters, supervisors, and field teams.

SharpKeeper makes it easier to submit requests and easier to manage the work after it comes in.

01

Meet people where they already are

Let requesters submit by text, email, QR code, or web instead of forcing everyone into a portal first.

02

Route the work automatically

Categories, teams, assignments, and alerts help requests move fast without confusing handoffs or inbox forwarding.

03

Show clear accountability

Leadership gets one clean view of what is open, who owns it, what was completed, and where bottlenecks are building.

Everything facilities teams need to make request intake simple and work tracking clear.

Keep requests moving without spreadsheets, scattered texts, phone-tag, or confusing handoffs.

Text, email, QR, and web intake

Collect requests through the channels people actually use instead of relying on one rigid intake path.

Smart routing

Send work to the right category, team, or technician without manual forwarding or guesswork.

Clear work tracking

Every request has ownership, status, notes, and completion history so nothing gets lost in an inbox.

Requester and staff notifications

Keep requesters, supervisors, and technicians updated without making teams chase status manually.

Reports and analytics

Turn day-to-day work into clean workload, trend, and performance reporting for leadership.

Mobile-friendly for real teams

Designed for people in the field, at the front desk, or managing work across multiple locations.

Find the right facilities software

Built for facilities teams that want simpler request intake and less CMMS friction.

SharpKeeper is a practical CMMS alternative for organizations that want email and SMS intake, easy requester adoption, and cleaner work tracking without enterprise clutter or per-user complexity.

Facility managers

Collect maintenance requests, assign technicians, track statuses, and see what is open across buildings and locations.

Facility work order software

Teams that want text and email intake

Give staff, tenants, and building users a simple way to report issues without requiring everyone to learn a portal first.

Email and SMS work order software

Teams replacing a bulky CMMS

Get the request tracking, routing, notifications, and reporting you need without piling extra friction onto requesters and staff.

Simple CMMS alternative

Simple from request to resolution.

SharpKeeper keeps the process easy for requesters, technicians, supervisors, and admins without losing the structure facilities teams need.

Submit

Requesters send issues by text, email, QR, or web with the details your team needs.

Assign

Use routing, teams, multiple assignees, and notifications to get work moving quickly.

Resolve

Track progress, add notes, complete requests, and report back with clean visibility.

Pricing

Flat pricing with unlimited work requests, unlimited requesters, and built-in text/email intake.

Standard is $129/month for QR, web, email, and SMS intake, routing, notifications, analytics, and reporting. Plus is $199/month and adds recurring preventive maintenance. Annual billing saves 15% on either plan.

Free guided setup for early customers: we help load locations, categories, users, QR links, notifications, and your first PM schedules.

Facility request management questions

These are the problems teams are usually trying to solve when they search for facilities software or a simpler CMMS alternative.

Can people submit maintenance requests without logging in?

Yes. SharpKeeper supports public request forms, QR code links, email intake, and SMS intake so requesters can send issues without learning a complicated system.

Can people text or email requests?

Yes. SharpKeeper is built around low-friction intake, so facilities teams can accept requests from the channels people already use and still manage them in one organized workflow.

Is this a CMMS?

SharpKeeper covers the core work request, assignment, reporting, and preventive maintenance jobs many teams need, with a simpler experience than a heavy enterprise CMMS.

Looking specifically for a CMMS with email intake? · Need maintenance request software with SMS?

Ready to make facility requests easier?

SharpKeeper gives teams a simple, organized way to capture requests by text, email, QR, or web, assign work clearly, and see what is getting done — with flat monthly pricing and no complicated per-user request pricing.