Make reporting easy
When people can text an issue as soon as they see it, your team gets faster visibility and fewer forgotten requests.
SMS maintenance intake
Maintenance request software that lets people text issues in.
SharpKeeper helps facilities teams accept maintenance requests by SMS, then turn those messages into organized work orders with assignment, notifications, and clear status tracking. It is built for teams that want easier intake without losing accountability.
Track work after intake
Once the text comes in, the request becomes trackable work with ownership, notes, updates, and completion history.
Use more than SMS
SharpKeeper also supports email, QR code, and web-form intake, so your process can fit different buildings, teams, and requesters.
Questions about text-message request intake
These are common concerns for facilities teams that want simpler submission.
Why SMS instead of only a portal?
Because requester behavior matters. If submission feels hard, requests are delayed, incomplete, or never sent. Texting lowers that friction.
Can the team still route and report?
Yes. SMS intake feeds into the same organized SharpKeeper workflow used for assignment, status updates, analytics, and reporting.
Is this useful for multi-location teams?
Yes. It is especially helpful when schools, churches, offices, and property teams need an easy way for many people to report issues across locations.
Want to offer text-message maintenance intake?
We can walk through how SharpKeeper would capture SMS requests, route them to the right people, and keep work visible from intake through completion.